Content almost refused by staff

By DMV customer - 12/05/2016 18:21 - United States - San Francisco

Today, I was at the dmv, I have gotten there early and received a number to wait in line. After waiting 4 hours, I asked why my number was not called yet. "Oh I'm sorry, we are not using this letter today." FML
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Wtf made you wait 4 hours before asking?

Since when is the number 40 a letter?

Why is this a nearly FML and not a full FML.