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Today, I greeted my table (I'm a server) with a colloquial "Hey there, guys, how's it going?" The customers were three butch lesbians who thought I was incorrectly identifying their gender. I received no tip (on a $35 bill), and they registered a corporate complaint about my "insensitivity." FML
I served for nearly a decade, and this drove me nutz. I use "guys" as a general non-gender specific greeting as well. F*** em.
Adversely, there's no way to sidestep it when you say "what can I get for you ma'am" when it is a dude with long hair. Done that a few times too many. FML
.....besides...if they were dressing to LOOK like dudes.....and you THOUGHT they were dudes....that's on them if it bothers them.
Speak your mind, but please try and be respectful.