By Anonymous - 24/09/2009 02:01 - United States
I agree, your life sucks
46 058
You deserved it
2 584
dragonlady1406 tells us more.
dragonlady1406
0
For the record I work Night Audit, it was 5:50am. The poor man requested a 6:45am wake up call so he could attend his conference. There was no one else available to help the guest. During training two months ago I'd been told 'Customer Service' was 'everything'. Strangely I thought I was doing the right thing. Especially considering one of my official duties is to leave the desk to deliver folio's (bill's) to be placed under the doors of departing guests. As for the 'grammar police' I said 'a injured guest' rather than 'an injured guest' to indicate an individual person, rather than imply I had multiple injured people staying at the hotel were I work.
Top comments
Comments
AlphaCore
0
Of course it was the OP that got written up. Have some common sense. Anyways, even though you got written up, you still should've gotten at least a small reward or something of the sort.
iloveTheMiz
0
First! :D
you_failed
15
Haha I misread this as an injured ghost! xD But that sucks OP. :| Your boss is a jerk! >:T
#3: no OP got written up for leaving the front desk to give the injured guest a bag of ice
No, part of customer service is guests/customers come first so OP did the right thing moron. I hope you never get a job that deals with customers first hand cuz if one gets hurt your gonna try an get someone else to help the injured person... Psh dumbfuck
"Guess who got written up for leaving the front desk" is not a question.
drayloon
50
shoulda used ur boss's stone cold heart as an ice pack...
That's cold...
legendof90
14
Your boss has odd priorities
Keywords
The Top
The Top
I agree, your life sucks
40 992
You deserved it
8 742
I agree, your life sucks
454
You deserved it
98
I agree, your life sucks
101
You deserved it
401
I agree, your life sucks
2 907
You deserved it
229
I agree, your life sucks
1 431
You deserved it
285
I agree, your life sucks
39 690
You deserved it
6 990
Sorry, but "an injured guest" is correct grammar and is singular referring to one person. Helping "injured guests" would be referring to multiples. The rule is to use "an" if the next word has a vowel at the beginning such as "injured." It has nothing to do with singular and plural tenses. Therefore, it would be "an injured guest", "an ice cream cone", "an original idea", etc. whereas "a" would be used for words that start with a consonant like "a party", "a tree", etc.
In these cases, I would have told management that it would have looked horrible as the face of the hotel, not to help it's attendants. In my years of costumer service, people always come first is what I've been taught. You did a good thing, no matter what anyone says.