By Anonymous - 24/09/2009 02:01 - United States
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dragonlady1406 tells us more.
dragonlady1406
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For the record I work Night Audit, it was 5:50am. The poor man requested a 6:45am wake up call so he could attend his conference. There was no one else available to help the guest. During training two months ago I'd been told 'Customer Service' was 'everything'. Strangely I thought I was doing the right thing. Especially considering one of my official duties is to leave the desk to deliver folio's (bill's) to be placed under the doors of departing guests. As for the 'grammar police' I said 'a injured guest' rather than 'an injured guest' to indicate an individual person, rather than imply I had multiple injured people staying at the hotel were I work.
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itsalwaysfunny
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Hahahaha... you would live in Michigan. And by that I mean I live in Michigan, and understand the kind of people who live in Michigan. FYL for living in Michigan... God I hate it here....
itsalwaysfunny
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That's actually a really good plan. Call your boss for EVERYTHING. Don't even get up to get the paperclips or sticky-notes on the other side of the desk. Plant your ass there and make your asshole boss get EVERYTHING for you.
No good deed goes unpunished. Quit now!
prichardson
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YDI. You should NEVER abandon the desk. That's how shit gets stolen.
Godless50
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you people have obviously never worked in hospitality...most of the time hotel employees (at resorts at least) live on property, in employee housing...if i piss off my boss and get fired, i lose my apt...
That's a bunch of bull! You didn't deserve that!
"A" and "an" both mean that there is one. An is the one you use when the word after it begins with a vowel. So your whole "I used a to indicate that there was only one rather than more" thing is bs. Other than that, it sucks because if part of your job requires leaving your desk then why do they care about this time?
Haha wow, the OP's comment just made me lose faith in humanity.
"I said 'a injured guest' rather than 'an injured guest' to indicate an individual person, rather than imply I had multiple injured people staying at the hotel were I work."... That doesn't make any sense... It's still just as incorrect. Either way, you did the right thing and your boss or whoever it was, seems like an idiot.
AGREED! You totally shouldn't be fired for the customer service part, but WTF? I wouldn't even harp on the "A injured" thing, but the fact that you think the difference between the proper use of "a" and "an" has anything to do with the number of injured... wow - that just blows my mind. confused? read this: http://www.compassrose.com/grammar/a-vs-an.html I've thrown this out there before: YDIG: You Deserve It - Grammar. Hit for grammar fail.
JohnnyOnTheSpot
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. i work as a hotel receptionist (actually i'm working right now). we have a sign that we put out when we have to leave that says "the front desk clerk will be back shortly". because, come on, you have to leave SOMETIMES. you guys don't have anything like that? .
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Sorry, but "an injured guest" is correct grammar and is singular referring to one person. Helping "injured guests" would be referring to multiples. The rule is to use "an" if the next word has a vowel at the beginning such as "injured." It has nothing to do with singular and plural tenses. Therefore, it would be "an injured guest", "an ice cream cone", "an original idea", etc. whereas "a" would be used for words that start with a consonant like "a party", "a tree", etc.
In these cases, I would have told management that it would have looked horrible as the face of the hotel, not to help it's attendants. In my years of costumer service, people always come first is what I've been taught. You did a good thing, no matter what anyone says.