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By "epiclyjelly" / Tuesday 1 January 2019 08:00 / United States - Missoula
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By  Mungolikecandy  |  17

Backup, backup, backup.

By  swash984  |  22

They should still have the hard drive... if they weren’t told to replace it, they have made an error and I’d raise hell before they toss the drive away. Also, always keep backups in an external drive or disc

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By  swash984  |  22

They should still have the hard drive... if they weren’t told to replace it, they have made an error and I’d raise hell before they toss the drive away. Also, always keep backups in an external drive or disc

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  alycion  |  32

Usually hard drives are wiped or destroyed almost instantly for security reasons. Still worth asking, but if it’s a company that knows what they are doing, it’s gone.

By  Mungolikecandy  |  17

Backup, backup, backup.

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  tounces7  |  26

Why? They had no authorization to change the Hard drive. By all rights there should have been zero reason to worry about data for fixing a freaking key on the keyboard.

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The repair shop cant have access to personal data for security purposes. Imagine you saved our bank account data including password for whatever reason or something similar.
Also most repair shops cant choose what to repair and what to ignore. If they detect a fault with the hard drive and its within the waranty, they change it no questions asked.

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  Summaria  |  10

Read the Apple terms when you hand in a Laptop for repair. They WILL delete the Hard Drive. No matter what has to be done at the System itself. So i guess this was in fact an Apple shop/repair center.

By  oldtimer  |  3

So for eight years you’ve never heard of backing up your computer. Keeping Google Photos running will constantly back up your photos in the cloud for free.
The Bad: you lost all your pictures. The Good: you’ll never do that again.

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  Mungolikecandy  |  17

It will not back them up if they are photos from a camera rather than a phone. I have to manually back those up from my hard drive.

By  GamerChickxoxo  |  15

backup drives or even cloud storage of important pictures/documents is a good idea.Also researching computers a little,they are really easy to repair-replace parts or reprogram, it saves ya alot of time,money and security risk fixing it yourself over taking it to a store and paying to have it done.ive seen places like staples charge people $250 to "take the virus's off their computer" and just do a simple factory reset.

By  Sinshine  |  25

Sorry but if that one hard drive was the only place you had those pictures saved, you deserve every bit of it. Who doesn't know that hardware can break or other kinds of data loss can happen? That's why you keep at least one backup of everything important. And pictures easily upload to places like Google Drive, Microsoft OneDrive, Dropbox or whatever else you want to use.

By  Casstrodamus  |  4

No offense but if you don't have a back up, that's on you. They probably found the hard drive was faulty and replaced it, since hard drives only last 3-5 years normally.