By bitchsawmebuyit - 08/12/2012 17:12 - United States - Yorktown Heights
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That's incredibly rude of the sales associate. When I worked at a retail store, we couldn't check customer's bags if the beeper went off unless they explicitly consented to not minding their bag searched. My point is, that we were required to always give the customer benefit of doubt. Maybe there was a security camera? In any case, if it's a chain, contact the customer service and tell them your story. Some companies even reply via Facebook. Hopefully they will not only give you your dress back but also some kind of compensation (gift card/coupon) for the trouble and embarrassment. I'd be extremely mad if this happened to me. You didn't deserve this OP! Edit: didn't mean to thread-jack! Thought I was making a separate comment and accidentally replied to #1.
It's always good to be optimistic. There's always a silver lining.. I wouldn't go back to a store where the cashier would let me get thrown out, even when she saw me. So now OP knows where not to go clothes shopping. And as someone mentioned above yes.. Keep the receipt close for next time! :-P
You could go again and just have the receipt with you to prove you haven't stolen anything
First off, FYL for being in the US. Here in Canada there are laws to protect people from this sort of thing - doesn't mean stupid people might not do this sort of thing, but as loss prevention I can't stop you on mere suspicion. Unless I personally saw you pick that dress up while in the store, I can't touch you. If I was in the security officers position, I would calmly ask you if you could come review the tapes with me - either of you walking in with the dress, or of you purchasing it, or both if possible. If you refused, you'd be free to go. I may ask for contact information, but you don't have to share and I'd review the tapes anyway, contacting either you or the police after seeing the tapes, as necessary. If I touched you or your property as was the case in this FML I could be charged. Because you're in the states, the S/O had the right to detain you on suspicion, and chose to let you go without the merchandise. He didn't do anything illegal, but if you can prove your innocence you could sue the store and involved employees for slander, public humiliation, defamation of character, pretty much anything you can think of. Your justice system is unbelievably open to litigation.
Imagine being a 911 operator and getting that phone call. Operator: 911 what's your emergency? OP: I bought a dress but the security tag was still on. When I came back to have it removed I didn't have the receipt so they took my dress and had me escorted out! Operator: And you'd like the police? OP: Yes. Operator: *facepalm*