By Jen
Today, I had to call a customer. I usually try to avoid calling customers because I have a very prominent speech impediment. Well, it turns out the customer I called also has a speech impediment and thought I was mocking her. She hung up on me and filed a formal complaint with my company. FML
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By  RichardPencil  |  30

No problem, your management already knows you genuinely have the speech impediment.

You should worry that those pricks are going to get their jollies mocking you and the customer!

By  NostalgiaFreak9  |  40

It seems to go both ways with speech impediments, either you're afraid of somebody making fun of you, or you're afraid that somebody else who also happens to have a speech impediment is gonna think you're making fun of them.

Other than that, I think she should've tried to get the full story before hanging up and filing a complaint.

  tmj25789  |  23

If I was that customer, I would have asked her if she was mocking me before just jumping to conclusions. Hopefully the boss understands after OP explains.

  ColdCreasent  |  17

This is what's wrong with people these days. Everyone automatically assumes everyone else is making fun of them or something instead of giving the benefit of a doubt and asking.