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By anonix - / Sunday 21 December 2014 19:08 / Canada
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By  Futacy  |  29

Today, my laptop is smashed beyond repair, so I went into a store to get my files recovered. The man did nothing but smile and ask stupid questions like, "Did you try turning it on and off?" FML

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By  FunGhoost  |  10

Well did she?

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  Corgidan  |  12

Maybe she just had to cut Windows into 17 pieces and install them by hand?

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  Kazze  |  31

#79: AMEN. #48: Not if the computer is bent like a piece of tin foil around a TV antenna. #21: It's like a puzzle of frustration!

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  Bibliovore  |  25

Yeah. "Okay; I'm required to ask you this set of questions; even though some of them are crazy in light of your laptop's condition. Sorry about that. Now, first required question: Have you tried turning it off and on?" Get the customer laughing with you. :)

By  heirofhope  |  38

It's okay OP, you were only doing your job. Props to you for sticking to it, even if it was humiliating. I'm sure if she knew she'd have understood, at least she bore through it with you!

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  pooldude  |  24

Yah well customers don't know that its policy to ask stupid ass questions

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Deeeeeefinitely. I find that there's nothing better that builds rapport between customer and employee than talking shit about the higher ups and their policies, when they're not around of course.

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  skittyskatbrat  |  19

If the boss of the store is that incompetent, yes. I'd drive customers to a store where the employees are well-trained enough that their boss trusts them to actually know their jobs. Rather than an incompetent boss and possibly incompetent employees....

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55- just because the boss is incompetent, doesn't mean the employees are. I've heard plenty of stories (from friends and FML alike) about bosses that are idiots and seem to want to put their stamp on everything, whilst the employees are reasonable human beings that are quite competent

By  Futacy  |  29

Today, my laptop is smashed beyond repair, so I went into a store to get my files recovered. The man did nothing but smile and ask stupid questions like, "Did you try turning it on and off?" FML

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