11
By Anonymous - / Thursday 12 April 2018 19:00 /
Add a comment
You must be logged in to be able to post comments!
Create my account Sign in
Top comments
Comments
By  RichardPencil  |  25

That lady is probably consumed with guilt and shame after being warmly greeted by someone she has just ripped off.

Psych!

She’s laughing and saying, “There is such a thing as a free lunch, sucker! I just had one!”

By  Rabite  |  26

Isn't your job as as self-checkout host exactly to prevent such things? Serious question since we only have self-checkouts at Ikea and I never cared to use them.

Reply

Yes, though some stores put more emphasis on customer service than security until the latter hits their bottom line hard enough. And many neglect to train all cashiers on that aspect very well, or sometimes at all. Even more concerning if they're a "back-up cashier". At my store some of the back-ups have enough training to theoretically run the self-checks so they get assigned to those if we're short handed while the normal cashiers run the full-service registers. Thankfully that doesn't happen too often but it can be frustrating for everyone involved.

Reply
  Rabite  |  26

Thanks!
I would also think that they would include some safety measures into the software used at the self-checkouts to at least try to prevent this or alarm the self-checkout hosts that something is wrong so they can check and assist.
As someone else said, maybe she just had problems with paying and didn't realize it herself.

Loading data…