By thecustomerisalwaysright - 20/07/2016 04:02 - United States - Gladstone
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People like that should be given a lifetime ban...
Nobody should have to put up with that shit, and I have no respect for people who behave that way in public.
How was she able to bitch at you if the store was closed?
I know where I work out exit door is unlocked an hour early so employees can get in to open up, maybe this was the case and the customer figured this out? If not maybe the specific part of the store opened at a different time than the rest.
I hate customer service for that very same kind of scenario. So many people still think that "the customer is always right" is every businesses motto and they think if they bitch loud and long enough they will get their own way. I hope you put her in her place, politely of course for the sake of the children and your job.
She only had to wait 20 mins for her cupcake after that argument.. Odd way to pass the time but it was probably entertaining for the kiddos.
the pitfalls of the retail & hospitality injuries are often way bigger than the perks. sorry that this bitch yelled at you, OP. hopefully one day she'll get a minion cupcake right in the eye
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People like that should be given a lifetime ban...
Nobody should have to put up with that shit, and I have no respect for people who behave that way in public.