Transportation: Today, I almost got upgraded to business class because the gentleman...

By MileHighGirlGuy - 14/03/2017 14:00

Today, I almost got upgraded to business class because the gentleman at the check-in was so mortified at having called me "sir" instead of "mam." However, before it could go through, his colleague stopped him, telling me that it was "an easy mistake to make." FML

I agree, your life sucks 6 230

You deserved it 638

May Day: Lily of the Valley and Misunderstandings
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Same thing different taste

By please stay on the line - 07/05/2017 04:00

Today, I was sitting in the break room when my boss came in and yelled at me about a mistake. Because I've worked in customer service for years, I instinctively responded with, "I'm terribly sorry to hear that, sir. I hope you'll still consider us in the future." FML

I agree, your life sucks 5 882

You deserved it 888

By DrunkPeopleSuck - 19/07/2019 16:00

Today, a customer at the bar I work at yelled at me for calling her "Ma'am." I asked what she'd prefer, and she gave me her name. When I called her by her name, she yelled at me for not calling her "Ma'am." FML

I agree, your life sucks 1 936

You deserved it 125

By poorbastard - 30/08/2014 08:35 - Canada - Longueuil

Today, I was called in over speakers at the airport. The man who was speaking clearly and nearly burst out laughing when he said my name. Soon, a few people around also snickered when they heard it. I had to wait five minutes before I could casually stand up. My last name is Bastard. FML

I agree, your life sucks 46 510

You deserved it 3 808

By Anonymous - 24/08/2010 05:52 - United States

Today, I was working at my job as a cashier, checking out an elderly woman's groceries. She was very nice, and we chatted for a couple minutes. Once she had paid, she leaned close to me and said, very politely, "I'm so so sorry that I mistook you for a girl at first, young man." I AM a girl. FML

I agree, your life sucks 36 147

You deserved it 4 926

Spelling Bee

By anda1000douchesscourthispostformistakes - 16/09/2015 13:42 - United States - Meriden

Today, I made it onto my boss's shit-list, after pointing out that he'd misspelled "customer" as "costumer" 6 times in his report, and "college education" as "collage education" twice. It'd be a dick move on his part even if making corrections like this weren't part of my damn job. FML

I agree, your life sucks 24 033

You deserved it 1 710

Sashay away!

By Anonymous - 12/09/2017 20:00

Today, someone called out "Ma'am!" while approaching me from behind, but then said "Oops, sir!" when I turned around. I was wearing a corset and miniskirt with leggings. They were correct the first time. FML

I agree, your life sucks 3 752

You deserved it 387

By Oopsie - 20/07/2019 04:00

Today, nine hours into a ten-hour shift, I accidentally told a customer, "You're a problem!" instead of, "You're welcome!" or, "No problem!" She gave me a dirty look and hurried off before I could correct myself. FML

I agree, your life sucks 1 523

You deserved it 253

Classic switcheroo

By Anonymous - 14/01/2024 22:00 - France

Today, I received an email from my boss, with congratulations, announcing my promotion. I worked hard last year, so I was excited to hear this and replied with gratitude. He texted me and apologized for misunderstanding as this email was sent by mistake, and it was my coworker who actually got promoted. FML

I agree, your life sucks 669

You deserved it 81

Ungrateful

By Karen - 23/04/2024 08:00 - United States - Solon

Today, a customer called me a "smart ass" because I helped him scan his coupon correctly. FML

I agree, your life sucks 308

You deserved it 49

By Anonymous - 25/11/2012 00:25 - New Zealand - Christchurch

Today, at work, I took an order from a stuck-up sounding lady over the phone. She said her last name was "duckling, but with an F". Bemused, I wrote her name on the order. When she arrived to pick it up later, she told me she'd said "s", not "f". FML

I agree, your life sucks 22 636

You deserved it 3 174

A Frenchy in Eire 31

Tuesday 14 March 2017 14:05

I don't think you should get free stuff since the employee made a mistake and sincerely apologized for it, but his colleague was a ********.

Tripartita 44

Tuesday 14 March 2017 15:02

So, listen, if you're not doing anything after the FML… wanna hang out?

Comments

A Frenchy in Eire 31

Tuesday 14 March 2017 14:05

I don't think you should get free stuff since the employee made a mistake and sincerely apologized for it, but his colleague was a ********.

Rammer3500 23

Tuesday 14 March 2017 14:23

Agreed

Tripartita 44

Tuesday 14 March 2017 15:02

So, listen, if you're not doing anything after the FML… wanna hang out?

dabomsht123 3

Tuesday 14 March 2017 16:41

That was a dick move on his part. It's a easy mistake, but since he said he would upgrade you he should of did it

Cali 54

Wednesday 15 March 2017 10:25

Exactly... if the upgrade was already offered, it's kind of mean to undo it. It's worse customer service than not offering at all in the first place.

sasquatchius 3

Wednesday 15 March 2017 12:15

Mildly annoying at worst.

sasquatchius 3

Wednesday 15 March 2017 12:15

Mildly annoying at worst.

Miss_080 21

Wednesday 15 March 2017 19:30

Just because the colleague was such a douche as well, you should have made a scene. Yes the first gentleman may have made a mistake, but the colleague's comment is what would have gotten to me more. I'm sorry but you don't speak to Customers that way... Oh and it was already made available to you that you'd be upgraded.

rhiannonleesarah 14

Sunday 19 March 2017 5:11

nothing in the FML says OP made a scene

rhiannonleesarah 14

Sunday 19 March 2017 5:12

oops misread your comment

Mynxie 26

Saturday 18 March 2017 6:41

Comment moderated for rule-breaking.

Show it anyway

barleyguy 17

Saturday 18 March 2017 14:35

me and my wife got bumped up to first class because our tvs were broken on our way to our honeymoon. it was a nice trip. we even got free drinks. whether it was because we were in first class or because wed just gotten married i dont know. westjet sure got brownie points from me anyways