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By no compassion / Tuesday 16 April 2013 10:50 / United States - Aurora
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By  ManInTheMachine  |  34

OP: What the fuck man? Supervisor: What? All she has to do is disarm the robber without getting herself and others killed, restrain him, and call the cops! Shit, people these days can't do anything... Your supervisor is obviously Clark Kent, OP. He just can't understand how us mere mortals handle things.

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  XxDevilxXGt  |  38

The boss is an ass, but maybe since OP said she was hysterical and she"just got robbed", he probably thought she was lying. Who calls customer support before calling the police after getting robbed? Although in this world today...

By  ManInTheMachine  |  34

OP: What the fuck man? Supervisor: What? All she has to do is disarm the robber without getting herself and others killed, restrain him, and call the cops! Shit, people these days can't do anything... Your supervisor is obviously Clark Kent, OP. He just can't understand how us mere mortals handle things.

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  Why_Not_Guy  |  34

Too many negative votes, comment buried. Show the comment

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  BlueFlatts  |  34

Last I read, customer service is supposed to help out the customer in any and every way they can. Not hang up when the customer is in the middle of a crisis. Has something about that definition changed? Or do I expect too much from society.

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  FightMyLiger  |  34

If she was JUST robbed, she should be talking to the police, and if she is still losing her shit after they leave, a counselor. There's a lot we don't know about this FML but surely you don't expect a customer service hotline to solve a robbery, except to maybe to put a hold on a credit line. In other words, the boss is an asshole but he's not wrong.

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  Soloman212  |  34

I get what number 15 is trying to say. Assuming that the company that OP works for isn't in the security business, or insurance or anything, which is the impression I got from it, they don't need to handle a hysteric customer, from a professional standpoint, although as a human being I don't think you'd be so hard on them.

By  gracehi  |  38

Seriously, what's that lady's problem? It's not as if the security and sanctity of her home had been violated and her valuable possessions taken... Oh wait...

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  BVBarmy_girl  |  37

Reading your reply, I get why people down-thumb this comment. But I might just mention, I would never wish harm on anyone, I just think he needs a little karma slapping his face :i

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