By charishard / Saturday 4 May 2013 05:17 / United States - San Marcos
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  nnnope  |  51

no, OP definitely pocketed the change and sent the customer on his way after confusing and annoying him. and they say there's no such thing as a stupid question...

By  cocacola999  |  45

And that's when you laugh, apologise and say it's been a long day. I've had several salespeople forget to give me my change or, on one occasion, even the stuff I bought; it's completely understandable. And if the client has a shred of a sense of humour or empathy, it's not even that awkward.

By  nnnope  |  35

Too many negative votes, comment buried. Show the comment

By  boshbish  |  36

Haa. I've been there OP. Usually customers are fine with it if you just apologise and joke that it has "just been one of those days." Turning a potentially awkward moment into a light laugh. Customer service skills! :-P

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