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"I hope whatever kind of day you wish to have you are capable of having and if you are not capable then I am sorry for you, if that is okay with you" is the new "Have a nice day. "

Sounds like she wasn't having a very nice day after all... You couldn't have been expected to know that though.

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Too many negative votes, comment buried. Show the comment

Too many negative votes, comment buried. Show the comment

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That's a little harsh. She could be going through some tough times. Everybody is battling their own battles, it's not ok to be rude to someone for no reason.

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It sounds more of she was just upset and lost it and the boss was an idiot rather than the lady being offended.

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Have a great day! Sincerely, when I was in retail I loved when people said that back and smiled. Really made me happy people actually care about each other to some degree

P C running amok in the U S say anything nice someone is going to be mad. say anything negative someone is going to be mad. don't say anything and someone is going to be mad. Sadly I don't even work in the retail field., l just see how people act.

Omg is your boss an idiot? "Have a nice day" is the staple comment everyone who works in customer service says. How were you supposed to know the customer would turn into an emotional basket case. You did the right thing OP.

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