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So is over the phone customer service. People act even more psycho when they are alone and in the comfort of their own home. I've had people threaten to kill me and my family numerous times for little to no reason!

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Not just fast food, it's any business in customer service..be it retail, food, IT, etc. Some people just come at you, already in a terrible mood, looking for a fight. Misguided anger..gotta love it.

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I've been in customer service (retail) for four years and counting. This job has made me come to the conclusion that the majority of people are actually completely stupid and/or assholes.

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People need to do crazy things like eat and pay rent or support families. You have to do what you have to do. Retail/customer service sucks (because most people suck) but you have to pay your bills somehow.

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I used to work at Home Depot and our debit/ credit machine automatically asked at the end if the customer would like an emailed receipt (because we got so many contractors and stuff in who didn't want to deal with paper) and I got yelled at all the time by customers because they didn't want an emailed receipt. Of course, logically, instead of pressing no, they'd start yelling at me saying how that was so stupid and how they'd better get a paper receipt and how technology is ruining everything- o

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I picked up the phone at work once and said "thanks for calling how can I help you?" And the customer told me I had an ugly voice and mocked me until I hung up. People just have to bring others down to make themselves feel better.

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I picked up the phone and told the person "Hello, thank you for calling XYZ how may I help you?" and they called me a bunch of things because apparently that's how Hispanics answer the phone.

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I was at mcd, middle of the night and nowhere else was open and everyone was sleepy as hell, and then while waiting for my mcchicken this obese woman barely gets passes the door. She askes for 2 big mac meals and 2 extra fries. The dude taking the order thought she wanted small extra fries, not large and when she found out of her way out, she ran in and threw a tantrum and also threw fries all over the place.

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It could be possible that she thought you were asking her that because she thought that you thought that she was fat. Sorry for the atrocious wording, but that's the only explanation I could come up with.

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