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By Anonymous / Saturday 5 September 2015 03:53 / United States - San Francisco
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Too many negative votes, comment buried. Show the comment

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This happened to my friend, he ordered a £600 graphics card, they gave it to his neighbour and the neighbour insisted they didn't receive anything. Whilst browsing in a used game/hardware store, he found the exact same model on sale that had been traded in. Another was sent to him but he got it delivered to a friend's house instead.

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the delivery company is liable for the cost of the merchandise or however much it was insured for. OP can file a claim with them and let them sort out whether the delivery person or the neighbor lied. either way, OP needs to not just let it go

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#31 they can and do leave deliveries with neighbours, as the customer can put in the delivery instructions to leave it with the neighbours, or somewhere secure, if they are not home. At least, that's how it is in the UK. Although, if the neighbour opened OP's mail, they are breaking the law.

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They can. You can leave specific instructions eg which neighbour or behind the bin or whatever but if you dont give them these instructions they can drop them off at the closest easiest location

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#18 im in the UK and my neighbours always get my packages if im not there, no matter which company its from except royal mail who take it to the local warehouse

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#18 only the Royal Mail take it to the warehouse, all other delivery companies are allowed to leave it somewhere convenient or with the neighbours (although if you want it left somewhere specific then you have the opportunity to say so in the delivery instructions)

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