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By Anonymous - / Friday 14 February 2014 21:39 / United States - Daytona Beach
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I caught that. -_- I just don't see how having introduced himself as Morgan Freeman would've helped his situation (inb4 "but Morgan Freeman makes everything awesome!")

I've been there. Even though you may encounter a prankster or two as a CSR, you must never assume anything. You just never know. Losing your job isn't worth letting some pea brain with nothing better to do get a laugh at your expense.

I'm really sorry. What parents would name their child Michael Hunt? It's an old joke, so I can understand why you didn't quite believe him, but really, never make assumptions.

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