Work: Today, a customer yelled at me so furiously that she sprayed...

By maleficunt - 03/06/2014 20:44 - United Kingdom - Cannock

Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML

I agree, your life sucks 46 984

You deserved it 4 022

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Same thing different taste

By Anonymous - 31/03/2018 15:00

Today, a customer asked a question I couldn’t answer. I asked if she would wait while I consulted someone else, but she spat in my face and stormed off. My manager saw, wrote me up for refusing to help, and gave the woman a gift card for her troubles. FML

I agree, your life sucks 5 009

You deserved it 243

Make up your mind

By choke on a dick, sir - 01/11/2013 22:47 - United States - Portland

Today, my boss came around to my way of thinking. He called our customers a "bunch of assholes" and to kick them out if they gave me trouble. When a lady began yelling at me for "setting the damn prices too high" I told her to leave. My boss soon bitched me out for being unprofessional. FML

I agree, your life sucks 41 725

You deserved it 7 679

By WellFineThen - 17/04/2017 05:00 - United States - Cedar Falls

Today, at work, a woman screamed at me and called me a bitch because I refused to refund something we give away for free. FML

I agree, your life sucks 4 981

You deserved it 279

By KatieElizabeth - 27/10/2013 04:57 - United States - San Francisco

Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML

I agree, your life sucks 41 519

You deserved it 2 728

By Anonymous - 16/02/2014 17:22 - United Kingdom - Cambridge

Today, my boss bitched me out on the sales floor for a good 10 minutes, because I wasn't "smiling the right way" for our customers. FML

I agree, your life sucks 42 022

You deserved it 3 913

By diablo - 23/05/2018 19:00

Today, I assisted my first customer at my first job as a Target cashier. When I rang up this lady's items and gave her the total, not only did she hiss at me and spit in my face, but she also dragged my manager over and demanded that he fire me. He did. FML

I agree, your life sucks 4 458

You deserved it 314

By people suck - 28/03/2015 04:16 - United States - Oakland

Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML

I agree, your life sucks 32 375

You deserved it 2 513

By Anonymous - 28/12/2014 00:22 - United Kingdom - London

Today, I was waiting in line while a lady paid for her shopping, when her credit card got declined. She started ranting and insulting everyone and kept insisting: "I'm not poor!" By the time the lady had finally stormed off, I had spittle on my face, and the cashier was almost in tears. FML

I agree, your life sucks 34 145

You deserved it 2 641

By anonymous - 30/09/2012 05:32 - Canada - Edmonton

Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML

I agree, your life sucks 27 643

You deserved it 2 006

By Anonymous - 20/06/2013 19:15 - Germany - Paderborn

Today, at work, a woman demanded a refund for a video game. She had no receipt, so due to company policy, I couldn't refund her. She reacted by loudly accusing me of being racist, then yelled that she'd see me in court as she finally stormed out. FML

I agree, your life sucks 48 085

You deserved it 3 137

Crofty92 17

Wednesday 4 June 2014 1:34

Retail: basically the middle man to take everyone's abuse.

lil_miss_simran 15

Wednesday 4 June 2014 1:34

People can be so rude

Comments

icnburbbygrl 23

Wednesday 4 June 2014 1:44

Working retail is a love/hate relationship...without the love

berry999 14

Wednesday 4 June 2014 1:47

do you work at Wal-Mart?

DocBastard 38

Wednesday 4 June 2014 1:47

This is exactly why I'm glad my "customers" are generally fast asleep and paralysed. They talk (and piss me off) much less that way.

SMHsohard 22

Wednesday 4 June 2014 2:21

Mine are in the process of dying, they listen to whatever will help them be more comfortable. It's the family members who haven't been involved in years, then suddenly show up and are horrified that the patient doesn't feel like eating or running around the block that I wish we could sedate into unconsciousness.

SMHsohard 22

Wednesday 4 June 2014 2:24

Mine are in various stages of dying, and are more than willing to do whatever is needed to stay comfortable. It's the family members who haven't been involved in years, who suddenly swoop in and are horrified that the patient has no appetite and doesn't feel like running around the block that I wish we could sedate into unconsciousness.

brenton490 19

Wednesday 4 June 2014 5:54

When my customers get out of line I just smile and say" please leave my store or I will have you arrested".: )

knippy 9

Wednesday 4 June 2014 1:54

At my retail job we have to do a return even if they don't have the receipt and/or we suspect they stole the merchandise. We aren't even allowed to refuse.

SarahReadsBooks 7

Wednesday 4 June 2014 1:58

I feel deeply sorry you had to deal with a disgusting customer. But you handled it well, at least you didn't deal with it immaturely like her.

wvcheesehead 13

Wednesday 4 June 2014 2:12

I would have gotten in trouble for bitch slapping the customer.

SMHsohard 22

Wednesday 4 June 2014 2:14

No, you don't go off on a customer, that just gives them ammunition when they complain, and you don't have a leg to stand on. What you do is remain polite, say "Ma'am, your problem appears to require the services of a manager. If you'll just give me a moment, I'll get him." Then go tell the manager that there's a situation, lead him to the customer, let them have at it, and go about your business. That's why bosses make more money than the rest of us.