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FML - The follow-up
ktmla Say more :
OP here. To those of you who referred to me as "he"... I'm a girl :) I work at Hollister and the jacket is actually one my friend from Georgia gave me. It's his school jacket so I'm not sure why she wanted it. #1 Damn straight. #2 We don't but I'll make sure to put it in the suggestion box :-) #3 I was worried she would try to jack it (get it)... #18 I would've assumed the same thing had it not be from a school in a different state. #24 It's one of those things where it's only nice to
By ktmla / Sunday 11 May 2014 04:13 / United States - Fort Lauderdale
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Any boss that would fault the OP for any of that has no business working in a management position. (Yes I realize how many bosses have superiority complexes and act like ruthless tyrants instead of human beings) I managed a pet supply company for years and I can tell you that not only is the customer not always right (in fact the customer is USUALLY wrong when they cause a scene) but that there are plenty of retail places out there who do realize that. None of the other stores in our shopping c

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ok...it's implied that op wasn't wearing the jacket in question at the time that the customer saw it....that it was lying behind the counter. everywhere I've worked has had a policy that stated all items not being worn by the employees during work hours should not be visible to customers...hence my previous comment.

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This sounds like the lady had some kind of mental problem. Possibly schizophrenia. She clearly feels like everyone is out to get her, and I'm telling you that that kind of mindset doesn't come from a healthy brain. Don't be too hard on this lady, she might just be getting through a hard time in her life right now. I've had family friends going through schizophrenia and I know they said and did some really weird things, but it wasn't their fault.

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You can't exactly diagnose a serious mental disorder based on one incident. Especially an incident that is told from someone else's point of view. For all we know, OP made this up, or altered the story.

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@#44, as a person who works in retail, i really wish more people thought like you. People think that just because they're going to buy a $12 shirt they deserve to be treated like royalty. And the employees are the ones that have to suffer through such rudeness and bad manners.

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There are Americans (including myself) that didn't know what a jumper was. It's a word that means something totally different here in the States. Honest mistake.

You should've made up a really expensive price--she would've either a) dropped the subject and moved on, or b) paid for it and you would have a nice wad of cash now. I'm sure whoever she complains will just laugh at her anyway.

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