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I honestly worry for people like that...The level of wrong in that situation is so high, you have to wonder if there's actually something wrong with how their minds work. And there are actually a lot of people these days who do stuff like this. Seriously, it goes far beyond just being stupid or taking the "the customer is always right" thing too literally. I feel like these kinds of customers are legitimately not right in the head.

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I honestly worry for people like that...The level of wrong in that situation is so high, you have to wonder if there's actually something wrong with how their minds work. And there are actually a lot of people these days who do stuff like this. Seriously, it goes far beyond just being stupid or taking the "the customer is always right" thing too literally. I feel like these kinds of customers are legitimately not right in the head.

As someone who has worked retail and customer service for some time now.. I have come to learn that a good 80% of people who walk through the door are in fact illiterate. Or maybe they're just selectively literate? Either way, it happens more often than it should. I'm sorry, OP

Ah, the wonderful world of retail. Sorry that happened to you. The customers hope we won't pay attention and they'll get away with whichever scam they're up to. People are so manipulative in these situations. They get pissed off when they get caught and also don't get their way.

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